Privacy Policy for AIDS Alabama
STAY IN THE KNOW WITH TEXT MESSAGES
AND EMAILS
Effective Date: May 28, 2025
AIDS Alabama is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share personal information, as well as your rights regarding this information. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, industry, and related details.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.
Communication Preferences: Your preferences for receiving communications from us.
2. How We Use Your Information
We use the collected information to:
Provide and improve our services.
Communicate with you regarding our services, updates, and promotions.
Respond to your inquiries and support requests.
Analyze usage patterns to enhance user experience.
Comply with legal obligations and enforce our terms.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third parties who assist us in operating our business and providing services, such as IT support and payment processors.
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Mobile Opt-in, SMS consent, and Phone Numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.
4. SMS Consent
We may send you SMS messages for service-related communications. Your consent to receive SMS messages is not shared with third parties for marketing purposes. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or contacting us directly.
You agree to receive text messages from AIDS Alabama related to conversational purposes. You may reply STOP to opt-out at any time. Reply to HELP for assistance. Messages and data rates may apply. Message frequency will vary.
Learn more on our Privacy Policy listed below.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict the processing of your information.
Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@aidsalabama.org
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
AIDS ALABAMA
3529 7TH AVENUE S
BIRMINGHAM, AL 35222
PHONE: 205-324-9822
EMAIL: info@aidsalabama.org
Website Privacy Policy Link
Our Privacy Policy is listed below.
SMS Terms & Conditions
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from AIDS Alabama. This includes SMS messages for events, appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy listed below. Message HELP for help to 205-918-8181. Reply STOP to any message to opt out or to 205-918-8181.
We will not disclose or share your phone number or other information with any affiliated marketing or third parties.
SMS TERMS & CONDITIONS
At AIDS Alabama, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.
COLLECTION OF PHONE NUMBERS
We collect your phone numbers only when you voluntarily provide them to us, for example, during community events, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages by checking our SMS sign-up and providing your phone number or by texting SIGN UP to 205-918-8181. Message frequency may vary.
USE OF PHONE NUMBERS FOR SMS
Your phone numbers are primarily used to provide you with communications, personalized services, updates, and agency events. These text messages may relate to our services, or any updates that we think may interest you. We may also provide special agency event information or fundraising offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.
USERS RIGHTS AND OPTING OUT OF MARKETING MESSAGES
If at any time you wish to stop receiving marketing SMS from AIDS Alabama, you can opt out by
-Texting STOP to opt-out
-Texting UNSUBSCRIBE to opt-out
-Texting CANCEL to opt-out
-Texting QUIT to opt-out
Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us. For assistance, text ‘HELP’ to 205-918-8181.
PRIVACY OF PHONE NUMBERS
Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.
SMS Privacy Policy
At AIDS Alabama, your privacy is our priority. Please take a moment to review our SMS policy.
Opt-In Method And How We Collect Your Phone Number
We only collect your number when you voluntarily provide it during events, inquiries, or by signing up for our SMS service. To opt in, simply text SIGN UP to 205-918-8181 or check the SMS sign-up option. Message frequency may vary.
How We Use Your Phone Number
Your number is used to send updates, event information, and service-related messages. Occasionally, we’ll share details about fundraising opportunities or special events. Standard carrier SMS charges may apply. Your number is only shared with our SMS provider, in compliance with their privacy policy.
Opting Out
To stop receiving SMS messages, text one of these codes to 205-918-8181:
-
STOP
-
UNSUBSCRIBE
-
CANCEL
-
QUIT
Please allow up to 10 business days for this to take full effect. During this time, you may still receive messages. For help, text HELP to 205-918-8181.
Your Privacy
Once you opt out, we will cease SMS communications, and your number will never be sold or shared with third parties for marketing purposes.
Cookies and Tracking
We do not use tracking or cookies of your phone number.
If you have questions or need assistance, contact us anytime.
Privacy Policy
POLICY: AIDS Alabama will guarantee all consumer information is protected in accordance with the Health Information Portability and Accountability Act (HIPAA) and 242 CFR Part 2.
PROCEDURES:
1. All charts are kept under two locks.
2. Only billing staff, monitoring staff and case managers will have access to main office medical charts and receive a key to the chart room.
3. Information to third parties can only be released with a consumer-signed release of information authorization (described elsewhere) or informed consent
4. Subpoena for information cannot be released - only by specific court order.
5. Consumers may access their chart's information when: (a). They put their request in writing with explanation of what they want to review and why. (b). Their chart is reviewed by the Executive Director to ensure there is not data that could be harmful to consumer or is privileged information. (c). The consumer may then sit down with the Social Work Supervisor to review together their chart information. (d). Consumers wanting copies of records may have this at a cost of $4.00 a page.
Written Authorization for Disclosure
POLICY:
As a further precaution to protect consumer confidentiality in regards to their HIV status, AIDS Alabama and AIDS Alabama South have adopted another working name for bank accounts and public mailings. This is "The Housing Assistance Fund" and is approved by the U.S. Department of Housing and Urban Development. Consumers may request this name on authorizations.
PROCEDURE:
A Release of Information form must be completed containing all of the following information:
1. The name of the program that is to make the disclosure.
2. The name or title of the person to whom, or organization to which disclosure is to be made.
3. The full name of the consumer.
4. The specific purpose or need for the disclosure.
5. The extent and / or nature of information to be disclosed.
6. A statement that the authorization is subject to revocation by the consumer or his agent at any time except to the extent that action has been taken in reliance thereon. (In the case of those individuals whose release from confinement, probation, or parole is conditional upon his / her participation in a treatment program, the authorization may be revoked.)
7. A specification of the date, event, or condition (no more than two (2) years away as long as the original purpose / need still exists) upon which the authorization will expire without expressed revocation.
8. The date on which authorization is signed.
9. The signature of the client (or agent if applicable). There should be two witnesses to the consumer's signature if the consumer signs with a mark (e.g. signs with an "X") or if consent is given by telephone. When authorization is given by telephone, the client's actual signature is obtained at the earliest opportunity.
10. Documentation that authorization was obtained through interpretation of translation when the client is deaf or limited English proficient.
11. No consumer's records are released to other individuals or agencies without the written informed consent of the consumer except for requests in accordance with state and federal laws and regulations, i.e., client is in a hospital, unconscious and unable to request their records, client has been deemed mentally incompetent, the client is deemed to be a danger to themselves or others or do documented.